Return and Refund Policy

SPR Gear Refund & Return Policy

Effective Date: August 4, 2025

At SPR Gear, we stand behind every product we ship. If you’re not fully satisfied with your purchase, you have 30 days from the delivery date to request a return.

RETURN ELIGIBILITY

To be eligible for a return, all of the following must apply:

Items must be unworn, unused, with original tags, and in original packaging
Proof of purchase is required
Sale items are final sale and not eligible for return or exchange
Returns sent without prior authorization will not be accepted

To initiate a return, email us at ridersupport@sprgear.us. If approved, we’ll provide a return shipping label and detailed instructions.

CUSTOM ITEMS

All custom-made or printed items (including screened designs, personalized details, names, numbers, or custom sizing) are non-returnable, unless the item has a verified defect or an error caused by SPR Gear.

RESTOCKING FEE

A $15 restocking fee applies to all approved returns. This fee covers inspection, handling, and repackaging.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged, defective, or incorrect, contact us immediately at
ridersupport@sprgear.us with:

Your order number
Clear photos of the issue

We’ll make it right.

NON-RETURNABLE ITEMS

We do not accept returns on:

Sale items
Gift cards
Custom or personalized items
Clearance or promotional items (including Black Friday, Cyber Monday, or limited drops)

Promotions are subject to available inventory and cannot be applied retroactively.

EXCHANGES

Need a different size or item?
The fastest option is to return the original item (if eligible) and place a new order separately once the return is approved.

REFUNDS

Once your return is received and inspected, you’ll be notified of approval. Approved refunds will be issued to the original payment method.
Please allow 5–10 business days, depending on your bank or payment provider.

INTERNATIONAL RETURNS

Free returns apply only to U.S. customers
International customers are responsible for return shipping costs
Packages refused, unclaimed, or returned due to address issues are subject to all return and import fees, paid by the customer